Mooresville Customer Utility Portal - UX/UI Redesign
Mooresville Utilities portal redesign transformed a cluttered, outdated interface into a modern, user-friendly experience. Achieved 100% usability success rate in post-redesign testing. Focused on clear hierarchy, accessibility, and streamlined bill payment workflows.
Category: Web Redesign | Role: UX/UI Designer | Duration: 2 Weeks | Tools: Figma
www.arrit.portfolio/projects/mooresville - Cached
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Project Impact: 100% Usability Success Rate
Task Success Rate:100%
User Feedback:"Cleaner & Easier"
Accessibility:WCAG 2.1 Compliant
Consistency:Unified Design System
Key Redesign Features
Card-Based Layout for clear information grouping. Prominent Actions like "Pay Bill" for faster workflows. Responsive Design ensuring usability across all devices. Accessible Colors and typography for inclusive access.
www.arrit.portfolio/projects/mooresville/features - Cached
Design Challenges
Modernizing a legacy interface while respecting backend constraints. Organizing dense utility data without overwhelming the user. Executing a complete redesign solo within a tight 2-week sprint.